University of Essex

The Maintenance team is responsible for the maintenance and upkeep of all the University buildings and the general utilities used on campus as well as environmental and energy management.

The team carries out maintenance and repairs using in-house trade's staff, measured-term-contract and specialist-contract labour and ensures the estate is maintained in a safe and compliant condition. The Maintenance Team works within the policies, procedures and legislative frameworks and to generic- and job-specific risk assessments and method statements.

The Maintenance Team has been using SOTER for over five years as its only Contractor Management and Health & Safety application.  In addition, SOTER is developing a bespoke Incident Reporting Module (IRM) that will address the University's specific needs in this unique application. 

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